Frequently Asked Questions
Which timecode inputs are supported?
Section titled “Which timecode inputs are supported?”- You can use any MIDI device for MIDI/MTC timecode which is recognized by your operating system. You may need to restart the application before a newly connected device is available.
- You can use any audio interface for SMPTE/LTC timecode which is recognized by your operating system. You may need to restart the application before a newly connected device is available.
- For ArtNet, just ensure that no firewall is blocking the traffic.
- MANet (grandMA 2/3) timecode source can be used, but not for production use, as it is not an official integration.
- For testing purposes, you can also use a Realtime Clock timecode source.
Why is OBS needed for recording?
Section titled “Why is OBS needed for recording?”Every setup has its own requirements and constraints, and OBS is a widely used, free, and open-source software that offers robust recording capabilities.
It allows users to capture high-quality video and audio from various sources, making it a versatile choice as base for CueCollab’s recording functionality.
How to convert Excel time to timecode?
Section titled “How to convert Excel time to timecode?”Assuming your range offset is set in cell B2 to “01:00:00:00” and your Excel time is in column A (starting from A2), you can use this formula to calculate a timecode string in B2:
=TEXT(TIME(VALUE(LEFT(**B$1**,2)),VALUE(MID(**B$1**,4,2)),VALUE(MID(**B$1**,7,2)))+(**A2**/60), "hh:mm:ss:")&"00"
When creating callsheets in Excel, time entries like “01:20” represent 1 hour and 20 minutes. The formula converts these values by calculating hours into minutes and minutes into seconds.
The formula serves as a template that you can adapt to match your specific callsheet format.
Does it work over the internet?
Section titled “Does it work over the internet?”Technically, yes.
However, this is not recommended, as CueCollab currently lacks authentication mechanisms. Additionally, internet connections introduce latency, which is problematic when timecode accuracy is critical.
For secure internet remote access, Tailscale (a VPN that enables computer sharing similar to file sharing on Dropbox) has proven effective for sharing the server machine with team members.
Internet remote access may be used experimentally, but only at your own risk.
Do not publish the server to the internet without additional security measures.
How can I use PWA, NoSleep, … features via HTTP?
Section titled “How can I use PWA, NoSleep, … features via HTTP?”Certain web app features are only available in a secure (HTTPS) context.
To use these features in a local HTTP environment, you can configure Chrome to treat specific unsecured connections as secure.
Chrome settings: chrome://flags/#unsafely-treat-insecure-origin-as-secure
Testing Powerful Features on Insecure Origins
Where is the application data stored?
Section titled “Where is the application data stored?”~/Library/Application Support/CueCollab/
%APPDATA%\CueCollab\
How can I uninstall the app?
Section titled “How can I uninstall the app?”Delete the application CueCollab.app from your /Applications folder.
Application data can be removed by deleting the folder
~/Library/Application Support/CueCollab/.
Use the integrated uninstaller.
If the integrated uninstaller does not work, delete the folders
C:\Program Files\CueCollab\ and %APPDATA%\CueCollab\.